Glossary

Deutsch: Menschliches Versagen / Español: Error humano / Português: Erro humano / Français: Erreur humaine / Italian: Errore umano

Human Error in the maritime context refers to mistakes or failures made by individuals that can lead to accidents, mishaps, or unsafe conditions on ships, at ports, or during maritime operations. These errors can stem from various factors, including misjudgments, lack of experience, fatigue, miscommunication, or failure to follow procedures.

Description

In the maritime industry, human error is a significant factor contributing to accidents and incidents. Despite advances in technology and automation, the human element remains crucial in maritime operations, and errors by crew members, officers, or shore-based personnel can have serious consequences. Human error in this context can manifest in several ways:

• Operational Mistakes: Misinterpretation of navigation data, incorrect maneuvering, or failure to comply with standard operating procedures.
• Communication Failures: Misunderstandings or lack of clear communication between crew members or between the ship and shore authorities.
• Decision-Making Errors: Poor judgment, particularly in high-pressure situations, leading to inappropriate or delayed actions.
• Fatigue: Long hours, insufficient rest, and the demanding nature of maritime work can lead to decreased alertness and increased likelihood of mistakes.
• Training Deficiencies: Inadequate training or lack of familiarity with equipment and procedures can result in improper handling of situations.

Human error is often cited in reports and investigations of maritime incidents, highlighting the need for robust safety management systems, regular training, and effective communication protocols to minimize the risks associated with it.

Application Areas

Human error in the maritime context is relevant across various sectors, including:

• Navigation: Errors in chart plotting, course setting, and collision avoidance.
• Cargo Handling: Mistakes during the loading, unloading, or securing of cargo.
• Engine Room Operations: Incorrect operation or maintenance of machinery, leading to breakdowns or accidents.
• Emergency Response: Inappropriate actions during emergencies, such as fire or flooding on board.
• Port Operations: Human error in the coordination between ship and port facilities can lead to accidents during docking, undocking, or cargo handling.

Well-Known Examples

Several high-profile maritime accidents have been attributed to human error, including:

• The Exxon Valdez Oil Spill (1989): The grounding of the tanker Exxon Valdez off the coast of Alaska, which resulted in a massive oil spill, was partly due to the failure of the ship's crew to properly navigate the vessel.
• The Costa Concordia Disaster (2012): The cruise ship Costa Concordia ran aground off the coast of Italy due to the captain’s decision to deviate from the planned route, leading to a collision with a rock formation.
• The Sinking of the MV Herald of Free Enterprise (1987): This tragedy occurred because the ferry departed with its bow doors open, a mistake attributed to the crew's failure to follow procedures.

Treatment and Risks

Addressing human error in maritime operations involves implementing comprehensive safety management systems (SMS) that include regular training, effective communication protocols, fatigue management, and continuous monitoring of operations. However, risks remain, particularly in situations where human judgment is critical, and no amount of training or systems can completely eliminate the potential for error.

Similar Terms

• Crew Error: Refers specifically to mistakes made by the ship's crew.
• Pilot Error: Mistakes made by the maritime pilot, responsible for navigating the ship through certain waters.
• Human Factors: The broader study of how humans interact with systems, often used to analyze and mitigate human error.

Weblinks

• information-lexikon.de: 'Menschliches Versagen' in the information-lexikon.de (German)
• quality-database.eu: 'Human Error' in the glossary of the quality-database.eu

Summary

In maritime operations, human error plays a critical role in the occurrence of accidents and incidents. It can arise from various factors such as miscommunication, fatigue, or lack of training, and it affects all areas of maritime activity, from navigation to cargo handling. Mitigating human error requires a focus on safety management, continuous training, and the development of resilient systems that can support human operators in their tasks.

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